Frequently Asked Questions

Walk-ins are welcome at Royal Crown Spa at any time of the day or night — no appointment is required. However, advance booking via call or WhatsApp (+971 55 712 2136) is recommended, especially during evenings and weekends, to guarantee your preferred therapist and time slot.

Yes. Royal Crown Spa is open 24 hours a day, 7 days a week, including all UAE public holidays. The same quality of service, staff, and pricing applies at every hour — midnight, early morning, or afternoon.

Yes. Same-day bookings are confirmed in minutes. Call or WhatsApp +971 55 712 2136 and our team will confirm availability immediately. Walk-ins are also accepted directly at the spa in Rashidiya 3, Ajman.

Yes. When booking via call or WhatsApp, simply mention the therapist you'd like to see by name. Requests are subject to availability — advance booking significantly increases the chances of securing your preferred specialist. If your chosen therapist is unavailable, an equally qualified alternative will be offered.

You can reach us by:

• Phone: +971 55 712 2136
• WhatsApp: Message us on WhatsApp
• Walk-in: Rashidiya 3, Ajman — we're open 24 hours
• Contact form: royalcrownspas.com/contact

All 60-minute massage sessions at Royal Crown Spa are priced at 99 AED. This fixed price applies to every massage type — Indian, Kerala, Thai, Russian, Pakistani, Oil & Cream, Arabic, Moroccan Bath, and Couples Massage. There are no hidden fees, no tier pricing, and no reduced versions of the service.

No. Royal Crown Spa operates a single, fixed price of 99 AED for all 60-minute sessions at any hour of the day or night, any day of the week. There are no night surcharges, weekend premiums, or peak-hour increases. The price you see is always the price you pay.

Payment is accepted in cash (UAE Dirhams) and by card at the facility. Payment is made at the time of your session. Royal Crown Spa does not currently require advance deposits or accept online payments for bookings. Gratuities for therapists are voluntary and entirely at your discretion.

No. The 99 AED rate covers your complete 60-minute session including warm oil, fresh towels, private treatment room, and the full attention of a certified therapist. Royal Crown Spa does not charge additional fees for oil selection, room choice, or therapist specialisation. What you are quoted is exactly what you pay.

Royal Crown Spa offers a full range of professional massage treatments:

• Indian Massage — warm oil, head-to-shoulder focus, stress relief
• Kerala Massage — traditional Ayurvedic full-body oil massage
• Pakistani Massage — firm pressure, back and spine focus
• Thai Massage — stretch-based, no oil, full-body flexibility
• Russian Massage — deep tissue, muscle recovery
• Oil & Cream Massage — light relaxation, skin nourishment
• Arabic Massage — traditional warm-oil regional technique
• Moroccan Bath — full-body exfoliation and deep cleanse
• Couples Massage — simultaneous session for two guests

All sessions start from 99 AED for 60 minutes.

Indian massage focuses primarily on the head, neck, and shoulders using warm oil and rhythmic pressure — particularly effective for stress relief, tension headaches, and poor sleep.

Kerala massage is a full-body Ayurvedic treatment where warm oil is applied from head to toe using long, flowing strokes. It is more comprehensive in coverage and rooted in the classical South Indian wellness tradition. Both use warm oil; the main difference is scope — Indian massage targets the upper body, Kerala covers the entire body.

Russian massage is a firm, deep-tissue style that focuses on working the muscles directly. It is best for guests who carry significant muscle tension, experience physical fatigue from work or exercise, or prefer a stronger, more physical treatment. It differs from gentler oil-based styles — the pressure is intentional and therapeutic. First-time guests or those sensitive to pressure are advised to start with Indian or Kerala massage instead.

Thai massage involves assisted stretching and pressure-point work without oil. It is more active than oil-based massage and can feel intense, particularly if you carry significant tightness in your hips, back, or legs. It is not designed to be painful — the therapist adjusts to your flexibility and comfort level throughout. It is ideal for improving mobility and releasing deep tension but may not suit guests who prefer a purely relaxing or gentle experience.

The Moroccan Bath (also called Hammam) is a full-body cleansing ritual that combines steam, black soap (savon beldi), and exfoliation using a kessa mitt. It removes dead skin, opens pores, and leaves skin noticeably smoother. Unlike massage, it is primarily a skin and cleansing treatment rather than muscle therapy. Many guests combine it with a massage for a complete wellness experience.

Yes. Couples massage at Royal Crown Spa allows two guests to receive simultaneous sessions in the same or adjacent treatment room. Both guests select their preferred massage type independently — it does not have to be the same treatment. To arrange a couples session, advance booking via +971 55 712 2136 is required to ensure both rooms and therapists are coordinated.

For back pain and muscle fatigue, the most effective options at Royal Crown Spa are:

• Pakistani massage — firm pressure specifically targeting the back and spine
• Russian massage — deep tissue work for muscle recovery
• Kerala massage — full-body warm oil treatment that addresses chronic tension throughout

Mention your specific area of concern to your therapist at the start of the session so they can adjust their focus and pressure accordingly.

Elena is the Wellness Director and Lead Therapist at Royal Crown Spa Ajman. She holds NCBTMB (National Certification Board for Therapeutic Massage and Bodywork) certification — an internationally recognised credential awarded to therapists who meet rigorous professional and educational standards in massage therapy. Elena has over 10 years of professional experience and personally oversees all therapist training, hygiene protocols, service standards, and guest care at Royal Crown Spa. All content and service descriptions on the website are reviewed by her for factual accuracy.

The NCBTMB (National Certification Board for Therapeutic Massage and Bodywork) is an internationally recognised professional certification body for massage therapists. NCBTMB certification is awarded to therapists who demonstrate a high standard of knowledge, technique, and ethical practice in massage therapy. It is widely regarded as one of the most credible professional certifications in the field globally — holding it confirms that a therapist has met verified professional standards beyond local licensing requirements.

Yes. All 50+ therapists at Royal Crown Spa hold certified diplomas in massage therapy and have been trained by award-winning trainer Marey El Hamouly. Each therapist specialises in one or more specific massage techniques — Indian, Kerala, Thai, Russian, Pakistani, or other styles — and undergoes regular training reviews overseen by Elena, our Wellness Director and NCBTMB-certified Lead Therapist. No untrained or generalist staff perform treatments at Royal Crown Spa.

All therapists at Royal Crown Spa have a minimum of 5 years of professional massage therapy experience. Many have significantly more. Therapists are selected for their technical skill, ability to read and respond to individual guest needs, and knowledge of the specific style in which they specialise. The team is led and trained by Elena, who brings over 10 years of experience to the role of Wellness Director.

Royal Crown Spa follows strict hygiene protocols between every session. Each treatment room is cleaned and sanitised after each guest, fresh linens and towels are used for every session, and all equipment including massage beds and accessories is wiped down with disinfectant. These standards are maintained consistently at every hour of the day or night — the quality of hygiene does not vary based on time of visit.

Certain health conditions may make massage therapy inadvisable. Common contraindications include:

• Recent surgery or open wounds
• Active skin infections, rashes, or contagious skin conditions
• Severe cardiovascular conditions or uncontrolled blood pressure
• Fever or acute illness
• Blood clots or deep vein thrombosis (DVT)

Always inform your therapist of any health conditions, medications, or injuries before the session begins. Our therapists are trained to identify contraindications and may modify or decline a session if it appears unsafe for you. If you have a medical concern, consult your doctor before booking.

Royal Crown Spa uses high-quality massage oils appropriate for each treatment type — warm coconut or sesame-based oils are typically used for Indian and Kerala massage, while other treatments use specific blends suited to the technique. If you have a known skin allergy or oil sensitivity, inform your therapist before the session so a suitable alternative can be used. All oils are tested for skin suitability and are not diluted or substituted with cheaper alternatives.

Yes. Royal Crown Spa holds Ajman DED Trade License No. 132400 and operates in full compliance with UAE wellness and business regulations. The spa is a UAE Spa Award 2022 winner and Global Elite Awards 2022 recipient — both recognitions that involve independent assessment of service quality, safety standards, and guest experience. Our NCBTMB-certified Wellness Director Elena personally oversees all hygiene and safety protocols at the facility.

Royal Crown Spa is located at Rashidiya 3, Ajman, UAE — specifically near Amina Hospital, beside Al Maya Supermarket, and behind Thumbay Pharmacy. These landmarks make it easy to locate even on a first visit. The full address is available on Google Maps. You can also call +971 55 712 2136 for directions.

Royal Crown Spa is easily reachable from these popular locations:

• Ajman: Al Nuaimiya, Al Jurf, Ajman City Centre, Ajman Corniche, Al Rashidiya, Al Hamidiya
• Sharjah: Al Nahda, Al Khan, Al Majaz, Al Qasimia, Al Taawun
• Dubai: Accessible via Emirates Road (E611)

Many guests from Sharjah choose Royal Crown Spa specifically because of the 24-hour service and competitive 99 AED pricing. See our Sharjah Massage Center page for more.

Yes. Parking is available near the spa in Rashidiya 3, Ajman. The area around Al Maya Supermarket and Thumbay Pharmacy provides accessible parking space. Royal Crown Spa's location in a residential-commercial area means parking is generally easy to find at any hour, including late night and early morning visits.

Royal Crown Spa is approximately 10–15 minutes from Al Nahda Sharjah under normal traffic conditions. The most direct route is via Emirates Road (E611) heading toward Ajman, exiting toward Rashidiya 3. From Al Khan or Al Majaz Sharjah, the drive is similarly short. For real-time directions, use Google Maps or call us at +971 55 712 2136 for step-by-step guidance.

Your first visit is straightforward and relaxed. When you arrive at Rashidiya 3, you'll be welcomed at the reception area. Your assigned therapist will spend a few minutes with you before the session — asking where you hold tension, whether you prefer light or firm pressure, and whether you have any physical sensitivities. The session takes place in a private, single-occupancy room. After the session, you're given a few minutes to rest before leaving. For a full step-by-step guide, see our First-Time Visitor Guide.

For first-time guests, these options are most popular:

• Indian Massage — ideal if you carry tension in your head, neck, and shoulders
• Kerala Massage — ideal for full-body relaxation and fatigue recovery
• Oil & Cream Massage — gentlest option, good for those new to massage

If you're unsure, simply tell your therapist it's your first visit — they will recommend the best treatment based on where you're holding tension.

Wear comfortable, loose clothing to travel to the spa. A clean robe or towel is provided at the facility — you do not need to bring anything special. For oil-based treatments, you will be appropriately covered throughout the session. Avoid heavy jewellery or watches before your appointment, as these will need to be removed during the session.

Showering beforehand is not required but is welcome. After the session — particularly for warm oil treatments like Indian, Kerala, or Russian massage — it is recommended to leave the oil on the skin for a short while before washing, as the oil continues to absorb and provides added benefit. Shower facilities are available on-site if you prefer to freshen up before leaving. Your therapist will advise you at the end of the session.

You don't need to bring anything special. Fresh towels, oils, and all session essentials are provided on-site. Bring:

• Yourself — that's all that's required
• 99 AED in cash or a payment card
• Comfortable clothing for the journey

Leave valuables at home where possible, as Royal Crown Spa is not liable for items brought onto the premises.

Royal Crown Spa has received two major industry recognitions:

• UAE Spa Award 2022 — awarded for outstanding service quality, hygiene standards, and guest satisfaction in the UAE spa and wellness industry
• Global Elite Awards 2022 — an international recognition awarded to businesses demonstrating excellence in their industry category at a global level

These awards are independently assessed — they reflect the consistent quality our guests experience, not self-reported claims.

The Global Elite Awards recognises businesses worldwide that demonstrate exceptional standards in their industry. In 2022, Royal Crown Spa Ajman was selected as a recipient in the wellness and spa category, acknowledging its service quality, guest experience, and operational standards. The recognition places Royal Crown Spa among internationally acknowledged spa and wellness centres — not just locally recognised ones.

The National Certification Board for Therapeutic Massage and Bodywork (NCBTMB) is a globally recognised certification body for professional massage therapists. NCBTMB certification is awarded to practitioners who have completed verified training hours, passed rigorous competency assessments, and committed to ongoing continuing education in massage therapy. Royal Crown Spa's Wellness Director Elena holds this certification — it confirms that our highest-level therapist meets an internationally verified professional standard, not merely a local one.

Yes. Royal Crown Spa holds Ajman DED (Department of Economic Development) Trade License No. 132400, confirming it is a legally registered and government-licensed wellness and massage centre in Ajman, UAE. This licence has been maintained since the spa's establishment and is renewed in compliance with Ajman DED requirements. Guests can verify this licence number with the Ajman DED if required.